Frequently Asked Questions
Everything you need to know about your INUIKII purchase.
How do I determine my correct size for INUIKII boots?
We generally recommend ordering your standard size. However, if you are between sizes or prefer wearing thick socks, we suggest sizing up. Please refer to our detailed Size Guide on each product page for specific measurements.
What is your international shipping policy?
INUIKII offers worldwide shipping. Delivery times typically range from 2 to 5 business days depending on your location. Shipping costs and potential customs duties are calculated at checkout.
How should I care for my sheepskin and suede products?
To maintain the quality of your footwear, we recommend using a specialized suede protector spray before first use. Avoid direct contact with heavy rain or mud, and clean gently with a soft brush specifically designed for suede and leather.
What is your return and exchange policy?
You can return your unworn items in their original packaging within 14 days of receipt. Please use our online return portal to generate a shipping label. Exchanges are subject to stock availability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay to ensure a secure and seamless checkout experience.
Are INUIKII products sustainably made?
Yes, we are committed to ethical production. Our footwear is handcrafted in Europe using high-quality, sustainable materials and premium leathers sourced from certified tanneries.